Shipping information

+ Free standard international shipping on all New Zealand orders over $300 AUD

+ $25 flat rate standard international shipping on all New Zealand orders under $300 AUD

+ $35 flat rate express international shipping on all New Zealand orders under $300 AUD

+ Free standard international shipping on all orders over $430 AUD

+ $50 flat rate express international shipping on all orders under $430 AUD

+ $21.5 flat rate express international shipping on all orders over $430 AUD

+ Free express standar international shipping on all orders over $430 AUD

Please note that you may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

All items are insured against theft and accidental damage whilst in transit from SA1NT to the shipping address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

We are unable to authorise packages to be delivered without a signature.

We aim to dispatch all orders within two business day. All orders placed before 10:00am AEST (GMT+10) will often be shipped out on the same business day. For more information on order shipments, please refer to our shipping information page.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch, SA1NT is not responsible for any delays caused by destination customs clearance processes.

Once your order has been shipped, you will receive an email confirmation of your order with shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting 'My Account' followed by 'Order Status'. If you are not registered, sign up now so you can track future orders.

If you receive a damaged or defective item, submit a Return Request using the Customer Service contact form and we will help you exchange or return the item.